Assistant in Training

The Buckle, Inc.•Concord, NC

12d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, they help develop sales, recruit Teammates, provide leadership, and share responsibility for training and motivating Teammates. They act as Store Manager in the manager’s absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most duties are shared. The role focuses on Guest service and sales generation, recruiting and developing Teammates, visual merchandising, store operations, and leadership. The AIT helps achieve sales goals, build Guest relationships, train and coach Teammates, maintain visual and operational standards, and support the effective operation of the store. The position assists the Store Manager in supervising and may travel to cover other stores in the district based on business needs. This position is performed in a retail store setting, where noise is usually moderate. The job regularly involves standing and walking, along with a range of other physical activities, and requires the ability to lift and maneuver 50 pounds throughout the store and backroom. A flexible schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities required for the job, including standing, walking, handling objects, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Provide friendly, engaging Guest service; answer questions, recommend and locate merchandise, anticipate Guest needs, and create a wardrobing experience.
Demonstrate product knowledge and sales techniques, maintain knowledge of promotions and store policies, and achieve personal sales and other goals set by Store Management.
Use the Sales Presentation Guide and support Guest loyalty, fit appointments, Buckle credit card activity, and other business builders.
Build Guest relationships and client-based business, communicate Guest levels to the Team, and lead by example through showmanship and attentive service.
Plan sales goals with the Store Manager and take ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, product knowledge, and other role requirements.
Support daily setup, training, performance tracking, education focuses, department actions, and delegated tasks; maintain a positive floor culture.
Demonstrate dress-code and fashion standards and coach Teammates on denim showmanship and fit.
Own and influence product zones; assign projects, partner with the Store Manager on zone execution, and ensure visual standards and checklists are followed.
Maintain a properly sized and merchandised sales floor, display incoming freight appropriately, identify merchandising opportunities, and maintain visual standards on the floor and in the backroom.
Complete and train others on opening and closing checklists, POS procedures, markdowns, pulls, freight, recalls, and vendor returns.
Maintain a clean, organized, and shoppable store; monitor supplies and provide feedback about merchandise handling concerns.
Follow Loss Prevention, security, payment, return, exchange, ethics, and other company policies; identify and promptly communicate policy violations and concerns through appropriate channels.
Complete scheduled shifts and cover shifts as needed; handle schedule changes professionally and work a flexible schedule based on business needs.
Handle emergencies in the Store Manager’s absence according to company guidelines and assist with store planning and effective operations.
Support leadership, give and receive feedback, conduct interviews as needed, solve problems, and promote personal and store growth.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.