Assistant in Training

River Valley Plaza•Lancaster, OH

12d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT contributes to sales, recruiting, merchandising, store operations, and Teammate development. The role shares responsibility for training and motivating Teammates and may act as Store Manager in the manager’s absence. Assistant Manager is a progression from AIT and includes additional duties, while most responsibilities are shared. The position combines customer service and sales with visual merchandising, inventory and store operations, recruiting, training, and leadership. The AIT helps meet store and personal sales goals, maintains a positive and organized retail environment, follows company policies and loss-prevention practices, and supports the Store Manager in the effective operation of the store. The role may require travel to cover other stores within the District based on business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the essential duties, including standing, walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to travel and cover other stores within the District based on business needs.
Ability to perform and teach POS procedures and follow company policies, including Loss Prevention procedures.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, and help create a personalized shopping experience.
Meet personal sales goals and support store sales performance, Guest loyalty, and business-builder goals.
Maintain product, promotion, payment, exchange, return, and security knowledge; use tools such as the Sales Presentation Guide and inventory search resources.
Build Guest relationships, recognize Guest needs, remember names, and communicate Guest feedback and levels to the Team.
Assist with recruiting, interviewing, onboarding, training, coaching, and motivating Teammates; help address training needs and support team development.
Promote a positive floor culture, demonstrate company standards, and support the Store Manager in planning and delegating education and sales priorities.
Own and influence product presentation and zone standards; delegate and review visual work, maintain floor and backroom standards, and communicate merchandising opportunities.
Perform and teach operational procedures, including POS, opening and closing checklists, freight processing, markdowns, pulls, recalls, and returns to vendors.
Maintain a clean, organized, and shoppable store; complete scheduled shifts and cover shifts when needed.
Follow Loss Prevention, security, payment, return, exchange, and company policy guidelines; report concerns and policy violations appropriately.
Assist the Store Manager with staffing, schedules, store planning, supplies, communication with Corporate Office departments, and store operations.
Act as Store Manager in their absence, including handling emergencies in accordance with company guidelines.
Travel to and cover other stores within the District when business needs require.
Perform other duties and special projects as assigned.