Assistant in Training

Firewheel Town Center•Garland, TX

12d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT helps develop sales, recruit and train Teammates, provide leadership, and perform sales, merchandising, and operational tasks. The AIT shares responsibility for training and motivating Teammates and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, although most responsibilities are shared. The role includes delivering attentive Guest service, meeting individual and store sales goals, building Guest relationships, and supporting Teammate development. It also involves visual merchandising and zone ownership, store operations, loss prevention, planning, inventory tasks, and assisting with the supervision of the store. The position requires a flexible schedule based on store and business needs, including possible mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Provide friendly, engaging, and knowledgeable service to Guests throughout the store, including the sales floor, fitting rooms, front area, and register.
Recommend merchandise, demonstrate product knowledge, anticipate Guest needs, suggest additional items, and create a wardrobing experience.
Meet personal sales-per-hour, average sales, total net sales, and other sales goals set by Store Management; support store sales performance and business-builder goals.
Use the Sales Presentation Guide (SPG) and Guest loyalty tools, including fit appointments, the Buckle credit card, and Guest Connect.
Build Guest relationships and client-based business, recognize and communicate Guest levels, and ask for and remember Guest names.
Plan sales goals with the Store Manager and support sales education and showmanship across the Team.
Identify recruiting opportunities, assist the Store Manager with staffing needs, and participate in interviews as needed.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, loss prevention, sales presentation, product education, and non-sales positions.
Help maintain a positive floor culture and demonstrate appropriate dress, leadership, and customer-service standards.
Support daily setup, training, impacting, and reviewing; use the Performance Tracker and complete department, calendar, and delegation actions.
Coordinate education focus and help execute store segments and actions that support business goals.
Own and influence product presentation through zone ownership; assign zones and projects with learning goals, and demonstrate applicable tools and videos.
Partner with the Store Manager to delegate, demonstrate, and review the store’s visual zones; monitor compliance with visual standards, the Visual library, and Weekly Visual Checklist.
Identify merchandising opportunities from freight to floor and through the product life cycle; communicate recommendations and solutions to the Store Manager.
Give store tours, maintain appropriately sized and displayed merchandise, and help improve visual results and store performance.
Use the planner and complete opening and closing checklists; execute and train others on those checklists.
Execute and teach Point of Sale procedures and follow payment, return, exchange, security, and loss-prevention policies, including daily bag and purse checks.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight tasks, recalls, and returns to vendors; maintain adequate supplies.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other district stores when business needs require.
Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely and confidential manner.
Complete or ensure timely and accurate completion of new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Establish communication with Corporate Office departments to assist the Store Manager in store operations.
Handle emergencies in the Store Manager’s absence according to Company guidelines.
Assist the Store Manager in supervising and support leadership, professional relationships, feedback, problem-solving, and Teammate growth.
Understand and administer Buckle Commitment to Success; self-educate on company tools and share relevant information with others.
Perform other duties and special projects as assigned.