Assistant in Training

Concord Mills•Concord, NC

13d•Onsite

About The Position

The Assistant in Training (AIT) helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational duties assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The AIT works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The position shares responsibility for training and motivating Teammates and acting as Store Manager in the Store Manager’s absence. Assistant Manager duties are a progression from the AIT role and include additional higher-level responsibilities, while most duties are shared. The role focuses on sales generation and Guest service, Teammate recruiting and development, visual merchandising, store operations, planning, and leadership. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The position regularly takes place in a retail store setting with a usually moderate noise level. Full-time benefits are available after any applicable waiting period.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule, which may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the essential job duties, with reasonable accommodations available for individuals with disabilities.
Regularly stand, walk, use hands to handle or feel items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasionally sit.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
Ability to execute and teach POS procedures, follow Loss Prevention practices, and use company tools and the store planner.

Responsibilities

Greet Guests, provide attentive and engaging service, recommend and locate merchandise, and anticipate Guest needs by suggesting additional items.
Demonstrate product knowledge and sales techniques, share information about promotions and policies, and pursue personal sales goals and store business-builder goals.
Build Guest relationships and a client-based business, use the Sales Presentation Guide (SPG), and support Guest loyalty, fit appointments, Buckle credit card applications, and Guest Connect.
Plan sales goals with the Store Manager and take ownership of store sales performance, including sales, average sale, business builders, and denim.
Recruit, train, coach, motivate, and develop Teammates; support staffing needs, interviews, onboarding, shift orientation, and training for sales and non-sales positions.
Help establish a positive floor culture, model dress-code and service standards, provide and receive feedback, and communicate with fellow leaders and Teammates.
Support department results, carry out department calendar actions, track delegated work, and help select and implement the store’s education focus.
Own and influence product zones; delegate, demonstrate, and review zone responsibilities and ensure compliance with visual standards and checklists.
Identify merchandising opportunities, manage freight presentation and product display, provide store tours, and recommend changes to improve store performance.
Use the planner and complete opening and closing checklists; execute and train others on markdowns, pulls, freight, recalls, and return-to-vendor tasks.
Execute and teach Point of Sale (POS) procedures; follow payment, return, exchange, and Loss Prevention policies and procedures.
Recognize security risks and theft, perform required bag and purse checks, and maintain a clean, organized, and shoppable store.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to or cover other District stores as business needs require.
Communicate merchandise handling concerns, policy violations, and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Maintain supplies, build communication with Corporate Office departments, and promptly address emergencies in the Store Manager’s absence according to Company guidelines.
Apply Buckle’s Code of Ethics, policies, procedures, handbooks, and Commitment to Success; undertake special projects and other assigned duties.