Assistant in Training

Mesilla Valley Mall•Las Cruces, NM

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational duties, working directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. AITs share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, although most duties are shared. The position focuses on delivering excellent Guest service and meeting sales goals; recruiting, training, and developing Teammates; managing visual merchandising and store operations; and supporting planning and leadership. Duties also include maintaining store presentation and inventory, following company policies and Loss Prevention practices, and helping ensure staffing and training needs are met. The role may involve covering other stores within the district based on business needs. This job is performed in a retail store setting with a usually moderate noise level. Teammates are regularly required to stand, walk, handle and reach for items, climb or balance, jump, stoop, kneel, crouch, crawl, and talk or hear; sitting is occasionally required. The role requires the physical ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the job, including standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Ability to provide leadership, give and receive feedback, solve problems, and maintain professional relationships with Teammates and Management.
Ability to understand and demonstrate merchandise from both the Gals’ and Guys’ sides.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Greet Guests, provide knowledgeable and engaging service, recommend merchandise, and help meet Guest needs.
Demonstrate product knowledge and sales techniques, share information about promotions and store policies, and pursue personal and store sales goals.
Build Guest relationships and loyalty, recognize and communicate Guest levels, ask for and remember Guest names, and support client-based business.
Use the Sales Presentation Guide and other store tools to improve sales presentations and achieve business goals.
Plan sales goals with the Store Manager and demonstrate ownership of store performance.
Recognize recruiting opportunities and assist the Store Manager with store staffing and recruitment.
Train, coach, motivate, and develop Teammates in sales, service, accountability, Loss Prevention, and other store procedures.
Help maintain a positive floor culture and model the dress code, showmanship, and customer service standards.
Support daily setup, training, performance tracking, department execution, and store education focuses.
Manage department and zone ownership, assign projects, and ensure visual standards and checklists are followed.
Maintain the sales floor and backroom presentation, identify merchandising opportunities, and communicate recommendations to the Store Manager.
Perform store operations, including opening and closing procedures, POS processes, markdowns, pulls, freight, recalls, and returns to vendors.
Follow payment, return, exchange, security, and Loss Prevention policies, including daily bag and purse checks.
Maintain a clean, organized, and shoppable store and provide feedback about merchandise handling concerns.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally.
Communicate policy violations and Teammate or Guest concerns to appropriate leadership or Human Resources in a timely, confidential manner.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Establish communication with Corporate Office departments and help the Store Manager operate the store effectively.
Monitor store supply inventory and handle emergencies in the Store Manager’s absence according to company guidelines.
Assist the Store Manager in supervising and supporting leadership, conducting interviews as needed, and developing the team.
Travel to and cover other stores within the district based on business needs.
Perform other duties and special projects as assigned.