Assistant in Training

La Palmera•Corpus Christi, TX

4d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, teammate development, and store operations. AITs help develop sales, recruit Teammates, train and motivate the team, and act as Store Manager when the manager is absent. The Assistant Manager role is a progression from AIT and includes additional high-level duties, while most responsibilities are shared. The position requires delivering attentive, knowledgeable Guest service and meeting individual and store sales goals. It also involves coaching Teammates, supporting recruiting and training, maintaining visual and merchandising standards, and completing operational tasks such as cashiering, freight handling, opening and closing procedures, and routine store upkeep. The role assists the Store Manager in supervising and operating the store, and may require travel to cover other stores in the District based on business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to lift and maneuver up to 50 pounds throughout the store and backroom.
Regularly required to stand, walk, use hands to handle objects, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasionally required to sit.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to use POS procedures, company tools, store planning resources, and merchandising and training materials.
Ability to provide and receive feedback, solve problems, handle objections, and maintain professional relationships with Teammates and Management.

Responsibilities

Greet Guests, provide knowledgeable and engaging service, recommend merchandise, and help fulfill Guest needs.
Meet personal sales goals and contribute to store sales performance, Guest loyalty, and business-builder results.
Use the Sales Presentation Guide (SPG) and product knowledge to improve sales presentations and create a strong Guest shopping experience.
Build Guest relationships, support client-based business, remember Guest names, and communicate Guest levels to the Team.
Assist with recruiting, interviewing, training, coaching, motivating, and developing Teammates and Team Leaders.
Help establish and implement the store’s education focus and execute training, leadership, and business-goal segments.
Support department results, execute department calendar actions, and track delegated work.
Manage and influence product presentation through zone ownership, visual standards, merchandising, freight placement, and store tours.
Complete or teach opening and closing checklists, POS procedures, markdowns, pulls, freight processing, recalls, and vendor returns.
Maintain store cleanliness, organization, inventory of supplies, and a shoppable sales floor and backroom.
Follow Loss Prevention, payment, return, exchange, security, and company policy procedures.
Handle Guest or Teammate concerns professionally and communicate policy violations or concerns to appropriate leaders.
Complete new-hire paperwork and tasks according to Human Resources and legal guidelines.
Assist the Store Manager with scheduling, staffing needs, store planning, and effective store operations.
Cover shifts and, as needed, other stores within the District; address emergencies in the Store Manager’s absence according to company guidelines.
Perform other duties and special projects as assigned.