Assistant in Training

Willow Creek Crossing•Mason City, IA

3d•Onsite

About The Position

The Assistant in Training (AIT) helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT supports sales development, recruiting, Teammate training and motivation, merchandising, and store operations. The AIT and Assistant Manager share most duties; the Assistant Manager role is a progression from AIT and includes additional higher-level responsibilities. The AIT may act as Store Manager in the Store Manager’s absence. The role combines Guest service and sales with leadership, training, visual merchandising, and operational work. Duties include cashiering, merchandise displays and pulls, register procedures, routine facility cleaning, inventory and freight tasks, and maintaining a clean, organized, shoppable store. The position requires a flexible schedule based on store and business needs, including possible mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. The position regularly involves working in a retail store setting, where noise is usually moderate. Physical demands include standing, walking, handling and reaching, climbing or balancing and jumping, bending, kneeling, crouching or crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom. Sitting is occasionally required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical duties described, including standing, walking, reaching, handling merchandise, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach POS procedures and follow company policies, including loss prevention practices.
Ability to communicate effectively, work with Guests and Teammates, give and receive feedback, and support leadership and team development.

Responsibilities

Provide friendly, engaging, and knowledgeable Guest service throughout the store, including the sales floor, fitting rooms, front area, and register.
Recommend and locate merchandise based on Guest needs; suggest additional items and create a wardrobing experience.
Maintain product, sales, promotion, payment, exchange, return, and security knowledge and share product education with the Team.
Meet personal sales and performance goals, support store sales goals, and use the Sales Presentation Guide (SPG) to improve sales presentations and Guest loyalty.
Build Guest relationships and a client-based business; recognize and communicate Guest levels and ask for and remember Guest names.
Support recruiting, interviewing, onboarding, training, and development of Teammates; coach, motivate, and educate Teammates on accountability, sales, loss prevention, and store standards.
Partner with the Store Manager to select and implement the store’s education focus, delegate work, execute business segments, and support staffing needs.
Demonstrate leadership, maintain a positive floor culture, provide and receive feedback, and act as Store Manager in the Store Manager’s absence.
Own and influence product presentation and zone responsibilities; delegate and review visual zones, maintain visual standards, and identify merchandising opportunities.
Maintain a clean, organized, and shoppable store; ensure freight is appropriately displayed and the sales floor is consistently sized.
Use the planner and complete opening and closing checklists; perform markdowns, pulls, freight tasks, recalls, and vendor returns.
Execute and teach Point of Sale (POS) procedures and follow payment, return, exchange, loss prevention, bag-check, and other company policies.
Recognize security risks and theft, follow loss prevention guidelines, and communicate policy violations or Teammate and Guest concerns appropriately.
Maintain adequate supplies, promptly complete new-hire paperwork and tasks, and establish effective communication with Corporate Office departments.
Complete scheduled shifts and cover shifts as needed; handle schedule changes professionally and travel to or cover other district stores when business needs require.
Perform other duties and special projects as assigned.