Assistant in Training

The Shops at Abilene•Abilene, TX

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The AIT works with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The position shares responsibility for training and motivating Teammates and acts as Store Manager in the Store Manager’s absence. Assistant Manager is a progression from AIT and includes additional higher-level duties, although most duties and responsibilities are shared. The role focuses on Guest service and sales generation; recruiting, training, and developing Teammates; visual merchandising; store operations; and supporting leadership. The AIT helps set and achieve sales goals, maintain store presentation and inventory, follow company policies and Loss Prevention practices, and contribute to a positive, professional team culture. The position assists the Store Manager in supervising and may travel to or cover other stores within the District based on business needs. The position regularly involves working in a retail store setting with a usually moderate noise level. Physical demands include regularly standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The role requires the ability to lift and maneuver 50 pounds throughout the store and backroom, as well as specified vision abilities.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to travel to and cover other stores within the District based on business needs.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to regularly stand, walk, handle items, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to execute and teach Point of Sale procedures and follow company policies, procedures, handbooks, and Loss Prevention guidelines.
Ability to provide Guest service, communicate effectively, support and train Teammates, and contribute to a positive team environment.

Responsibilities

Greet Guests and provide friendly, engaging, and knowledgeable service throughout the store.
Recommend, locate, and demonstrate merchandise based on Guest needs, suggest additional items, and create a wardrobing experience.
Maintain knowledge of products, sales, promotions, payment and exchange policies, and security practices; share product and sales education with the Team.
Achieve personal sales-per-hour, average sale, and total net sales goals, and support store sales performance and Guest loyalty measures.
Use the Sales Presentation Guide daily and support sales presentation, showmanship, denim fit, and business-building efforts.
Build Guest relationships and a client-based business; recognize and communicate Guest levels and remember and use Guest names.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Help lead, direct, motivate, educate, and train new and existing Teammates; support accountability, shift orientation, Loss Prevention, sales presentation, and non-sales-position training.
Participate in daily setup, training, impacting, and reviewing, using the Performance Tracker and other company tools.
Maintain a positive floor culture, demonstrate dress-code expectations, and coach Teammates on current fashion and product presentation.
Develop department results, carry out department-calendar actions, track assignments, and support store education focuses and business goals.
Own and influence product and zone presentation; assign zones and projects, demonstrate visual tools, and partner with the Store Manager to review all four zones.
Ensure Teammates follow visual standards, the Visual library, and the Weekly Visual Checklist; identify merchandising opportunities and communicate recommendations.
Maintain a consistently sized and shoppable sales floor, display new freight appropriately, and uphold visual standards on the floor and in the backroom.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to store and business needs.
Use the planner and complete opening and closing checklists; execute and train others on opening and closing procedures.
Monitor security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach Point of Sale procedures.
Handle Guest and Teammate challenges professionally; follow policies for payments, returns, exchanges, and Loss Prevention.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, shoppable store.
Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to appropriate management or Human Resources promptly and confidentially.
Complete new-hire paperwork and tasks accurately and promptly according to Human Resources guidelines and legal policies.
Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors; maintain supply inventory.
Build effective relationships and communication with Corporate Office Departments to support store operations.
Handle emergencies in the Store Manager’s absence in accordance with Company guidelines.
Support Leadership, promote personal and store growth, give and receive feedback, conduct interviews as needed, solve problems, and administer Buckle Commitment to Success.
Travel to and cover other District stores based on business needs and handle schedule changes professionally.
Perform other duties and special projects as assigned.