Assistant Housekeeping Manager

Avion Hospitality Employee Services LLC • Kansas City, MO

10d

About The Position

Assist in managing the day-to-day operation of the Housekeeping Department and ensure efficient department operations in the absence of the Housekeeping Director, in accordance with Avion Hospitality standards. The role includes overseeing daily housekeeping operations, supervising and training staff, maintaining cleanliness and organization, managing supplies and schedules, supporting financial and labor planning, coordinating with other departments, resolving guest concerns, and ensuring safety and sanitation compliance.

Requirements

• At least 3 years of progressive experience in a hotel or related field; alternatively, a 2-year college degree and 2 or more years of related experience, or a 4-year college degree and at least 1 year of related experience.
• Supervisory experience required.
• Must be proficient in Windows Operating Systems.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work well under pressure and meet deadlines.
• Knowledge of cleaning chemicals and proper storage and disposal methods.
• Ability to train and supervise a team of housekeeping staff.
• Understanding of safety and sanitation standards.

Responsibilities

• Oversee the daily operations of the housekeeping department.
• Assist the Housekeeping Director in managing the housekeeping staff team.
• Train and supervise housekeeping staff to maintain high standards of cleanliness and efficiency.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and organization.
• Participate in preparing departmental financial plans and managing labor.
• Manage inventory of cleaning supplies and equipment.
• Create schedules, review timesheets, and assign tasks to housekeeping staff.
• Coordinate with other departments to ensure guest satisfaction.
• Handle guest complaints and resolve issues in a timely manner.
• Ensure compliance with safety and sanitation standards.
• Attend monthly all-employee team meetings and other functions required by management.
• Review the Guest Request log daily to confirm requests have been met and proactively address potential problems.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Perform other duties as requested by leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed