Asst Housekeeping Manager $25hr - Marriott Crabtree, Raleigh, NC

Concord Hospitality Enterprises • Raleigh, NC

4d

About The Position

The Assistant Housekeeping Manager oversees housekeeping, laundry, and houseperson team members and is part of the property’s management team. The role works closely with the Front Desk and Maintenance Departments to maintain cleanliness and productivity standards, keep the property in proper working order, and support guest service levels throughout guest rooms and public areas.

The manager models expected behaviors, maintains attention to detail and professionalism, supports training, drives productivity, and anticipates team and guest needs while remaining calm during busy periods. Responsibilities include onboarding, training, leading, mentoring, performance management, and succession planning. The position is accountable for the housekeeping department’s results while developing associates and supporting guest needs and company goals.

Requirements

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a housekeeping or cleaning supervisor.
• Care and attention to detail to ensure quality.
• Good communication skills.
• Ability to speak professionally with guests, managers, and colleagues.
• Professionalism and integrity.

Nice To Haves

• Outgoing and friendly demeanor.
• Pride in one’s work.
• Enjoyment of leading others to success.
• Active engagement and passion for the workplace.

Responsibilities

• Oversee housekeeping, laundry, and houseperson team members.
• Coordinate with the Front Desk and Maintenance Departments to support a smooth guest experience.
• Take ownership of cleanliness in guest rooms and public areas.
• Meet cleanliness and productivity standards and help ensure everything is kept in proper working order.
• Drive guest service levels.
• Model expected behaviors and actions for the team.
• Coach, mentor, and hold team members accountable for results.
• Manage onboarding, training, team leadership, performance management, and succession planning.
• Support team development while meeting guest needs and company goals.

Benefits

• Competitive wages.
• Medical, dental, and vision plans for eligible full-time associates.
• Life insurance.
• Short-term and long-term disability options.
• 401(k) options.
• Tuition assistance.
• Discounted room rates at Concord-managed hotels.
• Training and development opportunities.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed