Assistant Housekeeping Manager
About The Position
The Assistant Housekeeping Manager supports daily operations of the Housekeeping Department to maintain high standards of cleanliness, organization, and guest satisfaction. The role assists in supervising housekeeping associates, maintaining inventory, and ensuring brand and company standards are consistently met. The position reports to the Executive Housekeeper and exercises supervision over housekeeping associates. The property has 186 rooms and 4,500 square feet of meeting and event space. Amenities include a 24-hour fitness center, indoor pool, restaurant and bar with an outdoor lounge, and complimentary hot breakfast daily. Located in downtown Indianapolis, the property serves business and leisure travelers and has a residential-style feel in an urban setting.
Requirements
- High school diploma or equivalent.
- At least 2 years of housekeeping experience in a hotel or resort environment.
- Strong leadership and communication skills.
- Excellent attention to detail and organizational abilities.
- Ability to manage and motivate a diverse team.
- Working knowledge of cleaning procedures, safety standards, and chemical use.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Ability to multitask and prioritize in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.
Nice To Haves
- 1 year of supervisory or team lead experience.
- Experience with property management or housekeeping systems such as OnQ, Opera, or HotSOS.
Responsibilities
- Assist in supervising daily housekeeping operations and ensure rooms and public areas meet cleanliness standards.
- Inspect guest rooms and public spaces for quality assurance and adherence to brand standards.
- Support scheduling, training, and performance feedback for housekeeping staff.
- Maintain inventory of linens, supplies, and equipment, ensuring proper usage and storage.
- Monitor productivity and assist with labor and supply cost controls.
- Coordinate with Front Office and Maintenance to ensure timely room readiness and repairs.
- Respond promptly to guest requests and resolve concerns professionally.
- Ensure compliance with OSHA, safety, and company policies.
- Participate in departmental meetings and assist with reporting as needed.
- Perform additional duties as assigned by management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
