Assistant Housekeeping Manager

Four Seasons Hotels and Resorts • Boston, MA

10h • $76,500 - $82,239 • Onsite

About The Position

The Assistant Housekeeping Manager ensures guest accommodations and all front- and back-of-house areas are maintained in spotless condition. The role involves hands-on management of the day-to-day Housekeeping Department, establishing and controlling planned cleaning schedules, and working closely with the Front Office to ensure guest accommodations are ready on time and meet Four Seasons standards. The manager assists Supervisors with training and supervising Housekeeping staff and assumes responsibility for the Department when the Director or Assistant Director of Housekeeping is absent.

Requirements

• Previous experience in a managerial role in a fast-paced Housekeeping department.
• Passionate and motivated leadership, excellent personal presentation, and interpersonal skills.
• Demonstrated ability to lead a multicultural team.
• Solid business acumen and passion for service.
• Strong training and supervisory skills.
• Excellent written and verbal communication in English.
• Ability to multitask on several assignments at once.
• Ability to operate computer equipment and computer programs.
• Computer proficiency, especially in Microsoft Word, Excel, and Outlook.
• Must already be legally permitted to work in the United States; visa sponsorship is not available.

Nice To Haves

• Two to three years of progressive managerial or supervisory experience in a luxury hotel, with Housekeeping experience.
• Experience managing within a unionized work environment.
• Strong organizational and communication skills.
• Previous experience with OPERA PMS and HotSOS.
• Additional language skills.
• Completion of post-secondary education in Hospitality or a related field.

Responsibilities

• Maintain guest accommodations and front- and back-of-house areas in spotless condition.
• Manage the day-to-day operation of the Housekeeping Department hands-on.
• Establish and control planned cleaning schedules.
• Coordinate with the Front Office to ensure guest accommodations are ready in a timely manner and meet Four Seasons standards.
• Assist Supervisors with training and supervision of Housekeeping staff.
• Assume responsibility for the Department in the absence of the Director or Assistant Director of Housekeeping.

Benefits

• Zero-cost medical, dental, and vision insurance for the employee and eligible dependents after 30 days.
• Complimentary life insurance.
• Matched 401(k) retirement plan after one year.
• Employee travel program after six months.
• Complimentary daily employee meals.
• Discounted parking and public transportation.
• Complimentary laundry.
• Paid time off, holidays, personal days, and floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed