Assistant Housekeeping Manager
About The Position
The Assistant Housekeeping Manager supports the daily operations of the Housekeeping Department, helping ensure high standards of cleanliness, organization, and guest satisfaction. The role assists with supervising housekeeping associates, maintaining inventory, and ensuring brand and company standards are consistently met. The position supervises housekeeping associates and reports to the Executive Housekeeper. The job is at a 186-room downtown Indianapolis property with 4,500 square feet of meeting and event space, a 24-hour fitness center, an indoor pool, a restaurant and bar with an outdoor lounge, and complimentary daily hot breakfast.
Requirements
- High school diploma or equivalent.
- At least 2 years of housekeeping experience in a hotel or resort environment.
- Strong leadership and communication skills.
- Excellent attention to detail and organizational abilities.
- Ability to manage and motivate a diverse team.
- Working knowledge of cleaning procedures, safety standards, and chemical use.
- Proficiency in Microsoft Office (Word, Excel, and Outlook).
- Ability to multitask and prioritize in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.
Nice To Haves
- 1 year of supervisory or team lead experience.
- Experience with property management or housekeeping systems such as OnQ, Opera, or HotSOS.
Responsibilities
- Assist in supervising daily housekeeping operations and ensure rooms and public areas meet cleanliness standards.
- Inspect guest rooms and public spaces for quality and adherence to brand standards.
- Support scheduling, training, and performance feedback for housekeeping staff.
- Maintain inventory of linens, supplies, and equipment, ensuring proper usage and storage.
- Monitor productivity and assist with labor and supply cost controls.
- Coordinate with Front Office and Maintenance to ensure timely room readiness and repairs.
- Respond promptly to guest requests and resolve concerns professionally.
- Ensure compliance with OSHA requirements, safety standards, and company policies.
- Participate in departmental meetings and assist with reporting as needed.
- Perform additional duties assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
