Assistant House Manager - Citizens
About The Position
The Assistant House Manager practices and promotes the agency’s mission in every interaction and assists the Manager in supervising Direct Support Professional staff. The role supports people to become active participants in all aspects of their lives and provides direct support according to the house staffing pattern and needs. The position promotes an open and inclusive environment, values diversity, and supports cultural understanding, equity, and inclusion. The Assistant House Manager helps oversee staffing, daily operations, records, safety, household maintenance, transportation, and coordination of services. The role also provides direct support as scheduled or needed, including assistance with medication administration and accompanying or transporting people to appointments and activities. This position involves regular and substantial unsupervised or unrestricted physical contact with people receiving services and requires successful completion of a fingerprint and criminal background check.
Requirements
- High school diploma.
- Valid New York State Driver’s License that meets the agency’s insurance standards.
- One year of experience working with people with ID/DD.
- Good oral and written communication skills.
- Successful completion and maintenance of AMAP status.
- Good organizational and administrative skills.
- Excellent team player with a positive attitude.
- Successful completion of a fingerprint and criminal background check.
- Ability to lift and transfer an adult or child participant.
Responsibilities
- Practice and promote the agency’s mission statement in every interaction.
- Assist the Manager in supervising Direct Support Professional staff by assigning responsibilities and activities that encourage autonomy and participation.
- Report suspected abuse or neglect to the Justice Center as a mandated reporter and follow agency incident policies and procedures.
- Report and document events or activities that may affect the health, safety, or well-being of people residing in the house.
- Adhere to federal and New York State regulations, agency policies and procedures, the employee handbook, and agency and program training requirements.
- Complete and maintain AMAP certification and assist people with medication administration in accordance with AMAP policies and procedures.
- Observe staff performance, provide feedback, document issues, and communicate training needs.
- Help maintain a safe and clean home by directing and participating in household chores as needed.
- Assist the Manager with daily rounds to verify the presence, condition, and cleanliness of required equipment.
- Assist with physical plant walkthroughs and ensure concerns affecting residents’ health, safety, or well-being are reported, documented, and addressed promptly.
- Provide direct support according to the staffing pattern and cover vacancies or call-offs by flexing the schedule to meet minimum staffing requirements.
- Arrive by the scheduled shift start and follow agency call-off procedures; assist the Manager with overtime management.
- Accompany or transport people to medical appointments, shopping, recreation, programs, and other outings, or help arrange transportation and staffing.
- Assist Human Resources with recruitment, including participating in interviews.
- Help maintain weekly staff schedules by assigning shifts according to staff availability and the needs of each person.
- Assist with maintaining people’s bank accounts and expenditures, including making deposits and withdrawals with the person and reviewing monthly statements for accuracy and adherence to individual budgets.
- Attend and participate in interdisciplinary team meetings to discuss people’s progress and exchange information and ideas.
- Supervise staff to ensure goals are implemented and documented through Medisked or paper records, including notes, bowel movement and menses charts, and transportation logs.
- Assist the Manager with coordinating supports and services and maintaining communication with day service providers.
- Perform other duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
