Assistant General Manager

Panera Bread • Ballwin, MO

3d

About The Position

The Assistant General Manager leads a team and supports the General Manager in overseeing bakery-cafe operations. The role contributes to business growth, guest satisfaction, and operational performance, while taking ownership of hiring, training, and team development. The Assistant General Manager helps create a culture of warmth, belonging, growth, and trust, and represents Panera’s Guiding Values and Behaviors.

Requirements

• Must be at least 18 years old.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Ability to work flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
• ServSafe certification, or ability to obtain it.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to six hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• One or more years of restaurant management experience preferred.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Develop managers on people processes and Panera’s Guiding Values and Behaviors in partnership with the General Manager.
• Work with the team to deliver quality food and service and delight guests.
• Build relationships that encourage long-term guest loyalty.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company-culture standards.
• Assist the General Manager with managing overall costs and inventory.
• Promote Panera’s Guiding Values and Behaviors, including teamwork, initiative, learning, growth, and celebrating success.

Benefits

• Competitive pay and eligibility for quarterly bonuses
• Free on-shift meals and unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life, and pet insurance
• 401(k) with match available
• Career advancement and leadership development opportunities
• Tuition discounts
• Perks and rewards for team members
• Team member assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed