Assistant General Manager

Nudy's Cafes•Easttown Township, PA

4d•$60,000 - $65,000

About The Position

Nudy's Cafes is seeking a seasoned Assistant General Manager to provide dependable Manager-on-Duty and General Manager coverage while developing the operating judgment and system knowledge required for a future General Manager assignment. The role leads shifts across front- and back-of-house operations, completes delegated operational tasks, communicates shift handoffs, and coaches team members while following established procedures and escalation paths. The Assistant General Manager serves as the accountable Manager-on-Duty during assigned shifts and completes routine delegated operating and maintenance-request tasks within established procedures. The role does not include independent labor targets or authority to set labor strategy. Success is measured by shift and guest execution, completion of operational checks and handoffs, reliability of General Manager coverage, communication quality, and progress toward General Manager readiness.

Requirements

Prior Shift Leader or restaurant management experience.
Ability to lead FOH and BOH coordination during a shift.
Reliable transportation for a floating assignment where required.
Required food-safety certification.

Responsibilities

Execute the FOH schedule issued by the Restaurant Manager and the General Manager’s shift plan.
Lead opening, operating, and closing shifts across FOH and BOH.
Complete delegated order approvals, transfers, cash, safety, cleanliness, and operational checks.
Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.
Identify facility or equipment concerns, use the maintenance request process, preserve safe conditions, and escalate through the General Manager.
Facilitate vendor access and verify completion when assigned by the General Manager.
Coach team members in real time and escalate formal matters through the proper level.
Develop competence in inventory, food cost, R&M processes, Toast, 7shifts, and General Manager decision-making.
Serve as accountable Manager-on-Duty during assigned shifts and complete routine delegated operating and maintenance-request tasks within established procedures.
Demonstrate ownership, calm judgment, hospitality, and respectful coaching; bring proposed solutions with escalations and protect one consistent company standard.