Assistant General Manager

Laundry Capital Co. LLC • New York, NY

3d • Onsite

About The Position

The Assistant General Manager partners with the General Manager to deliver exceptional customer experiences and operational excellence at a laundromat. The role oversees wash, dry, and fold services, maintains clean and safe store conditions, promotes laundry products, and helps create a welcoming environment. It supports smooth daily operations while developing leadership skills and contributing to the local community.

Requirements

• At least 2 years of leadership experience in retail, service, sales, or operational management.
• Excellent communication skills, including the ability to motivate teams and serve customers.
• A strong sales mindset and experience working in retail.
• Ability to stand for long periods and lift up to 35 pounds.
• Ability to work evenings and weekends as needed.
• Willingness to be hands-on with operations and maintenance needs.

Nice To Haves

• Experience managing budgets, driving revenue, and controlling costs.
• Bilingual ability.

Responsibilities

• Deliver outstanding customer service and ensure a seamless, hassle-free customer experience.
• Keep the store clean, safe, and operating efficiently.
• Oversee and support staff during shifts, provide guidance, and ensure adherence to company policies and procedures.
• Manage inventory and keep supplies, including detergent and cleaning products, stocked.
• Assist with day-to-day laundromat management and ensure the facility is clean, organized, and fully operational.
• Support wash, dry, and fold services and promote laundry products.

Benefits

• Competitive hourly pay.
• Sales-based bonus program.
• Tips from customers in recognition of exceptional service.
• Option for health care coverage with comprehensive medical benefits.
• Employee discount program.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed