Assistant General Manager - Flying Cow Cafe

University of Oklahoma•Norman, OK

9d•Onsite

About The Position

The Assistant General Manager oversees the overall operation, administration, and day-to-day performance of Flying Cow Cafe within the National Weather Center and two additional satellite restaurants. This is a working management position that combines administrative responsibilities with preparing beverages and food, serving items, and operating the cash register. The position manages staff, including hiring, positive discipline, training, and performance reviews, and may supervise both full-time and temporary employees. Duties include cash and card handling, maintaining PCI compliance, cash reporting, payroll and timekeeping, employee scheduling, food ordering, and enforcing health department and University of Oklahoma requirements, sanitation standards, and departmental policies. The role provides information, clarifies policies and procedures, facilitates service, and resolves problems. Other duties may be assigned. This is an essential position and may require work during inclement weather or University closures. Travel may be required. A uniform is provided and must be worn and maintained correctly. If hired, the employee must receive a Hepatitis A vaccine or undergo annual testing.

Requirements

Bachelor's degree, or qualifying experience or a combination of education and related experience in lieu of the degree, using a one-to-one substitution ratio.
Four years of food service and restaurant supervision experience.
Obtain a food handler card within 30 days of hiring.
Ability to obtain ServSafe Certification within the first 12 months of employment.
If hired, receive a Hepatitis A vaccine or undergo annual testing.
Ability to work with and supervise full-time and temporary employees.

Nice To Haves

Bachelor's degree in Culinary, Restaurant Management, or a related field.
ACF or CIA certification.
Three to five years of progressive experience in restaurant management or supervision, staff supervision, hospitality operations, meal production and support, or a related area.

Responsibilities

Oversee the operation, administration, and day-to-day performance of Flying Cow Cafe and two satellite restaurants.
Hire, train, positively discipline, and conduct performance reviews for staff.
Work in food service by preparing beverages and food items, serving items, and operating the cash register.
Handle cash and credit/debit card transactions and maintain PCI compliance.
Perform cash reporting, payroll, and timekeeping duties.
Schedule employees and order food.
Supervise full-time and temporary employees.
Ensure adherence to health department and University of Oklahoma requirements, sanitation standards, and departmental policies.
Provide information, clarify policies and procedures, facilitate service, and resolve problems.
Wear and maintain the provided uniform correctly.
Perform other duties as assigned.
Work during University closures or inclement weather when required; travel may also be required.