Assistant General Manager - Flying Cow Cafe

University of Oklahoma•Norman, OK

2d•$22•Onsite

About The Position

The Assistant General Manager oversees the day-to-day operation, administration, and performance of Flying Cow Cafe within the National Weather Center and two additional satellite restaurants. This is a working management position that includes staff management and administrative responsibilities as well as preparing beverages and food, serving items, and operating a cash register. The role includes hiring, discipline, training, performance reviews, scheduling, ordering food, cash and payment-card handling, cash reporting, payroll and timekeeping, and maintaining PCI compliance. The Assistant General Manager ensures adherence to health department and University of Oklahoma requirements, sanitation standards, and departmental policies; provides information and clarification about policies and procedures; facilitates service; and resolves problems. The position is considered essential and may require work during University closures or inclement weather. Travel may be required. A Hepatitis A vaccine or annual testing is required if hired. A uniform is provided and must be correctly worn and maintained.

Requirements

Bachelor's degree, or qualifying experience or a combination of education and related experience in lieu of the degree, using a one-to-one substitution ratio.
Four years of food service and restaurant supervision experience.
Obtain a food handler card within 30 days of hiring.
Ability to obtain ServSafe Certification within the first 12 months of employment.
Hepatitis A vaccine if hired, or annual testing.
Ability to work during University closures and/or inclement weather when required.
Ability to correctly wear and maintain the provided uniform.

Nice To Haves

Bachelor's degree, ACF or CIA certification in Culinary, Restaurant Management, or a related field.
Three to five years of progressive experience in restaurant management or supervision, staff supervision, hospitality operations, meal production and support, or a related area.

Responsibilities

Oversee the daily operation, administration, and performance of Flying Cow Cafe and two satellite restaurants.
Manage staff, including hiring, positive discipline, training, and conducting performance reviews.
Prepare beverages and food items, serve items, and operate a cash register.
Handle cash and credit/debit card transactions and maintain PCI compliance.
Perform cash reporting, payroll, and timekeeping functions.
Schedule employees and order food.
Supervise employees, including full-time and temporary staff.
Ensure adherence to health department and University of Oklahoma requirements, sanitation standards, and departmental policies.
Provide information and clarify policies and procedures, facilitate service, and resolve problems.
Perform other duties as assigned.