About The Position

Miss J’s Cafe is seeking an energetic and dedicated Assistant General Manager to support the General Manager in overseeing day-to-day operations. The role helps ensure the diner runs smoothly and efficiently by delivering excellent customer service, maintaining food quality and safety standards, and supporting a positive, motivated team environment. The Assistant General Manager supports operational, staffing, customer-service, and financial activities. This includes overseeing dining room and kitchen operations during shifts, assisting with staff hiring and development, addressing guest concerns, and helping the General Manager achieve sales and profitability targets.

Requirements

  • At least 2 years of experience in a supervisory or assistant management role in the restaurant industry.
  • Strong leadership, communication, and organizational skills.
  • Passion for customer service and hospitality.
  • Knowledge of food safety standards and basic business operations.
  • Availability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

  • Assist the General Manager with daily operations, including opening and closing procedures.
  • Oversee dining room and kitchen operations during shifts to ensure smooth service.
  • Manage inventory, ordering, and deliveries to maintain stock levels that meet business needs.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Lead by example and supervise front- and back-of-house staff.
  • Assist with hiring, onboarding, training, and scheduling team members.
  • Coach and support staff to maintain high performance and guest satisfaction.
  • Help resolve employee conflicts and promote teamwork and a positive workplace culture.
  • Monitor service quality and address customer concerns in a timely and professional manner.
  • Promote a welcoming and friendly environment consistent with Miss J's Diner's brand and values.
  • Serve guests when needed to help ensure timely, excellent service.
  • Assist in achieving sales and profitability targets.
  • Monitor labor costs, reduce waste, and help manage operational expenses.
  • Review daily sales reports and work with the General Manager to implement cost-control strategies.

Benefits

  • Health care plan (medical, dental, and vision).
  • Retirement plan (401k, IRA).
  • Paid time off (vacation, sick, and public holidays).
  • Growth opportunities.
  • Weekly pay.
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