Assistant General Manager

Panera Bread • Cottage Grove, MN

5d

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role includes taking ownership of hiring, training, and team development while helping create a culture of warmth, belonging, growth, and trust.

The Assistant General Manager supports the General Manager with key decisions and problem-solving; staffing, scheduling, people development, and succession planning; team performance; operational execution; cost and inventory management; and compliance with company procedures and applicable regulations. The role also helps maintain a healthy and safe workplace that meets health, food, safety, and company culture standards. Flexible hours, including nights and weekends, are required in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check.

Requirements

• At least 18 years of age.
• ServSafe certification, or ability to achieve it.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Availability for flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.

Nice To Haves

• At least 1 year of restaurant management experience is preferred.

Responsibilities

• Support the General Manager with key decisions and problem-solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Assist with team performance management to meet bakery-cafe goals, operational and quality standards, and guest service expectations.
• Partner with the General Manager to develop managers in people processes and Panera’s Guiding Values & Behaviors.
• Work with the team to deliver quality food and service and delight guests.
• Build relationships that encourage long-term guest loyalty.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace meeting health, food, safety, and company culture standards.
• Assist the General Manager with managing the bakery-cafe’s costs and inventory.
• Model Panera’s Guiding Values and Behaviors, including teamwork, initiative, learning, and celebrating success.

Benefits

• Competitive pay of $22–$25 per hour
• Eligibility for quarterly bonuses
• Free on-shift meals and unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, and life insurance
• Pet insurance
• 401(k) with match available
• Career advancement and leadership development opportunities
• Tuition discounts
• Perks and rewards for team members
• Team member assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed