Assistant General Manager
Baymont Inn & Suites Hearne•Hearne, TX
•$40,000 - $44,000
About The Position
The Assistant General Manager is responsible for hotel operations and supports the General Manager in managing the property. The role directs and coordinates hotel activities to promote efficient operations and maximize the hotel’s potential while balancing the satisfaction of guests, employees, and owners. The position requires strong management skills, including delegating work and authority, and providing coaching, advice, and assistance. The Assistant General Manager must be available as needed, including nights, weekends, and holidays.
Requirements
- At least 5 to 10 years of experience in the hospitality industry.
- At least 3 to 4 years of experience as an Assistant General Manager.
- Strong management skills, including the ability to assign or delegate work and authority to others.
- Ability to provide coaching, advice, and assistance.
- Availability to work as needed, including nights, weekends, and holidays.
- Excellent computer system skills.
Nice To Haves
- A degree or diploma in hotel management or a related field.
- Experience in financial accounting, personnel supervision, and problem resolution.
Responsibilities
- Support the General Manager in daily operations and overall property management.
- Supervise department heads and staff to ensure adherence to hotel policies and service standards.
- Assist with hiring, training, performance reviews, and disciplinary actions.
- Handle guest concerns and ensure prompt service recovery.
- Monitor guest feedback from TripAdvisor, online travel agencies, and surveys, and implement improvements.
- Maintain accurate reports, including cash flow, accounts receivable aging, billing, and inventory.
- Lead morning meetings in the General Manager’s absence and assist with business planning.
- Ensure compliance with standard operating procedures, safety regulations, and brand standards.
- Perform property and room inspections and oversee maintenance and furniture, fixtures, and equipment.
- Collaborate with the sales team on client relations and new business opportunities.
- Fill in across departments when needed and respond to emergencies as required.
- Support audits and drive continuous improvement initiatives.
Benefits
- Great benefits package, including 401(k).
- Promotional opportunities with a growing company.
- Efforts are recognized and results are rewarded.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
