The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations, providing leadership to help ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM ensures the restaurant operates in accordance with brand standards. The role calls for a proactive, professional approach to managing people and operations, along with strong organizational and problem-solving skills. The AGM leads shifts, coaches and motivates team members and shift managers, supports training and development, helps with recruiting and onboarding, and assists the General Manager in achieving financial goals and managing restaurant operations. The AGM also prioritizes safety and compliance and provides excellent customer service. The position averages a 45-hour work week and requires flexible availability, including nights, weekends, and holidays. Physical duties include standing and walking throughout scheduled shifts, lifting up to 50 pounds, and performing activities such as bending, reaching, pushing, pulling, stretching, and repetitive movements.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED