Taco Bell Assistant Manager

Taco Bell•Blue Springs, MO

About The Position

The Assistant General Manager (AGM) plays a pivotal role in daily restaurant operations, supporting the General Manager (GM) by providing leadership to ensure smooth operations, optimal efficiency, and strong results. When the GM is absent, the AGM ensures the restaurant operates in accordance with brand standards. The role calls for a proactive and professional approach to managing people and operations, along with strong organizational and problem-solving skills. The AGM leads shifts and operational tasks, coaches and motivates team members and shift managers, supports safety and compliance, and helps develop future leaders. The AGM also collaborates with the GM on recruiting, onboarding, restaurant financial goals, customer satisfaction, and general restaurant management.

Requirements

  • Must be 18 years or older.
  • At least 2 years of restaurant experience with proven leadership on all shifts.
  • High school diploma or equivalent.
  • Ability to read, speak, and write in English.
  • Must pass the ServSafe Certification Course and Exam and maintain a current health card as required by local or state regulations.
  • Reliable transportation.
  • Must pass a clear criminal background check.
  • Average 45-hour work week with flexible availability, including nights, weekends, and holidays.
  • Ability to stand and walk continuously throughout scheduled shifts.
  • Ability to lift up to 50 pounds.
  • Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

  • Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
  • Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
  • Prioritize customer and employee health and safety and ensure adherence to OSHA regulations.
  • Train and develop individuals interested in leadership roles, assist with development plans, and provide constructive feedback.
  • Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
  • Support the General Manager in achieving the restaurant’s financial goals.
  • Provide 5-star service and make customer satisfaction a top priority.
  • Assist the General Manager in managing restaurant operations.
  • Build rapport with customers, vendors, and other stakeholders to support restaurant success.

Benefits

  • DRG Cares Grant Program financial assistance for employees facing life challenges.
  • DRG Savings Marketplace discounts for DRG employees.
  • Employee Assistance Program with counseling, legal support, travel assistance, and other services.
  • Live Más Scholarship Program.
  • Employee Referral Program.
  • Education benefits, including GED reimbursement and free second-language education.
  • DailyPay Program option to receive paychecks daily.
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