Taco Bell Assistant Manager

Taco Bell • Mission, KS

5d

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations, providing leadership to help ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM is responsible for ensuring the restaurant operates according to brand standards. The role calls for a proactive, professional leader with strong organizational and problem-solving skills.

The AGM leads shifts, coaches team members and shift managers, supports safety and regulatory compliance, and helps train and develop employees interested in leadership roles. The AGM also collaborates with the General Manager on staffing, recruiting, onboarding, and financial goals while prioritizing excellent customer service. The position averages 45 hours per week and requires flexible availability, including nights, weekends, and holidays.

Requirements

• Must be at least 18 years old.
• At least 2 years of restaurant experience, with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card as required by local or state regulations.
• Reliable transportation.
• Must pass a criminal background check.
• Flexible availability for nights, weekends, and holidays; the role averages a 45-hour work week.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Promote customer and employee health and safety and ensure adherence to OSHA regulations.
• Train and develop employees interested in leadership roles, help create development plans, and provide constructive feedback.
• Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
• Support the General Manager in achieving the restaurant’s financial goals.
• Provide five-star customer service and prioritize customer satisfaction.
• Assist the General Manager with restaurant operations.
• Ensure the restaurant meets brand standards when the General Manager is absent.
• Collaborate with the General Manager and team members to maintain a positive work environment.
• Build rapport with customers, vendors, and other stakeholders to support restaurant success.

Benefits

• DRG Cares Grant Program, providing financial assistance for employees facing life challenges.
• DRG Savings Marketplace, offering exclusive discounts for DRG employees.
• Employee Assistance Program, including counseling, legal support, and travel assistance.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay Program, offering the option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED