Taco Bell Assistant Manager

Taco Bell • Ontario, CA

1d

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations and provides leadership to help ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM is responsible for ensuring the restaurant operates in accordance with brand standards. The role calls for a proactive, professional approach to managing people and operations, along with strong organizational and problem-solving skills.

The AGM leads shifts, coaches and motivates team members and shift managers, supports safety and compliance, and helps train and develop employees interested in leadership roles. The position also supports recruitment, onboarding, financial performance, customer satisfaction, and the General Manager’s oversight of restaurant operations.

This position averages a 45-hour work week and requires flexible availability for nights, weekends, and holidays. Physical requirements include standing and walking continuously during scheduled shifts, lifting up to 50 pounds, and performing activities such as bending, reaching, pushing, pulling, stretching, and repetitive movements.

Requirements

• Must be 18 years or older.
• At least 2 years of restaurant experience with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam.
• Must maintain a current health card as required by local or state requirements.
• Reliable transportation.
• Must pass a clear criminal background check.
• Flexible availability for nights, weekends, and holidays.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Promote customer and employee health and safety and ensure compliance with OSHA regulations.
• Train and develop employees interested in leadership roles, assist with development plans, and provide constructive feedback.
• Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
• Support the General Manager in achieving the restaurant’s financial goals.
• Provide 5-star customer service and prioritize customer satisfaction.
• Assist the General Manager with restaurant operations.
• Collaborate with the General Manager and team members to maintain a positive work environment.
• Build rapport with customers, vendors, and other stakeholders to support restaurant success.

Benefits

• DRG Cares Grant Program – financial assistance for employees facing life challenges.
• DRG Savings Marketplace – exclusive discounts for DRG employees.
• Employee Assistance Program – counseling, legal support, travel assistance, and more.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay Program – option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED