Assistant General Manager - Altis Grand Lakes Willis

Bozzuto • Orlando, FL

11h

About The Position

The Assistant General Manager (AGM) is the second-in-command at the community, helping lead daily operations and team members while creating a positive experience for residents and prospective residents. The role balances hands-on responsibilities with leading by example, supporting financial objectives, maintaining occupancy and resident retention, and ensuring the community and team represent the Bozzuto brand. The AGM steps in to lead when the General Manager is not present and coaches and mentors team members respectfully.

The position works one to two weekends per month, with two weekdays off during those weeks. It is eligible for additional bonus opportunities and offers a salary range of $60,000–$62,000 USD.

Requirements

• A four-year college degree or equivalent relevant experience.
• At least 2 years of experience in property management, hospitality, or retail.
• Exposure to rent collection processes, budgets, and accounts receivable.
• Proficiency using social media platforms such as Facebook and Instagram, with a passion for creating and delivering engaging content.
• Outstanding written and verbal communication skills.
• A sharp, professional appearance.
• Competence with industry software, apps, and computer programs.
• Sales aptitude.

Nice To Haves

• Familiarity with YARDI software is preferred.

Responsibilities

• Lead by example and uphold behaviors consistent with Bozzuto’s core values and culture.
• Support financial objectives by collecting resident rent, posting rental receipts, and managing delinquency.
• Conduct informative, personalized community tours to achieve occupancy levels and generate new leases.
• Promote brand loyalty and resident retention by making resident interactions positive.
• Ensure the community’s interior and exterior are impeccable and the team maintains a crisp, professional appearance.
• Coach and mentor team members when the Property Manager/General Manager is not present.
• Lead when the General Manager is absent.
• Create a motivating environment that encourages the team to do their best.
• Resolve customer issues with care and enthusiasm.
• Cover for team members when needed.
• Build connections with residents and the local community, and seek opportunities to understand residents.
• Work one to two weekends per month, with two weekdays off during those weeks.

Benefits

• Medical, dental, and vision coverage.
• 20 days of paid time off plus holidays.
• 401(k) program with company match.
• Tuition reimbursement.
• Programs supporting career development and growth.
• Employee resource groups.
• Additional bonus opportunities.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level