Assistant General Manager - Altis Grand Lakes Willis

Bozzuto • Orlando, FL

7h • $60,000 - $62,000

About The Position

The Assistant General Manager is a second-in-command role responsible for helping lead a residential community and its team. The role combines hands-on property operations with coaching, customer service, leasing, and creating positive experiences for residents and prospective residents. The Assistant General Manager helps uphold Bozzuto’s values and brand standards, supports financial and occupancy goals, and steps in to lead when the General Manager is not present. The position includes working one to two weekends per month, with two days off during the week when working weekends.

Requirements

• A four-year college degree or equivalent relevant experience.
• At least 2 years of experience in property management, hospitality, or retail.
• Exposure to rent collection processes, budgets, and accounts receivable.
• Proficiency using social media platforms such as Facebook and Instagram, and a passion for creating and delivering engaging, distinctive content.
• Outstanding written and verbal communication skills.
• A sharp professional appearance.
• Competence with industry software, apps, and computer programs.
• Sales aptitude.

Nice To Haves

• Experience with YARDI software is preferred.

Responsibilities

• Lead by example and uphold behaviors consistent with Bozzuto’s core values and culture.
• Support financial objectives by collecting resident rent, posting rental receipts, and managing delinquency.
• Conduct informative, personalized community tours that help achieve occupancy goals and result in new leases.
• Promote resident retention and brand loyalty by ensuring positive resident interactions.
• Maintain impeccable community interiors and exteriors and ensure the team presents a crisp, professional appearance.
• Coach and mentor team members respectfully when the Property Manager or General Manager is not present.
• Work one to two weekends per month, with two days off during the week when working weekends.
• Build a motivating environment that encourages the team to do its best.
• Take responsibility for leading when the General Manager is not present.
• Engage people in meaningful conversations that demonstrate concern and help them feel at home.
• Resolve customer issues with care and enthusiasm.
• Cover for team members when needed.
• Seek opportunities to get to know and understand residents.

Benefits

• Competitive compensation.
• Medical, dental, and vision coverage.
• 20 days of paid time off plus holidays.
• 401(k) program with company match.
• Tuition reimbursement.
• Programs supporting career development and growth.
• Employee resource groups that provide opportunities to connect over shared experiences, backgrounds, and cultures.
• Eligibility for additional bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level