Taco Bell Assistant Manager

Taco Bell • Overland Park, KS

18d

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations, providing leadership to help ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM is responsible for ensuring the restaurant operates according to brand standards. The role calls for a proactive, professional approach to managing people and operations, along with strong organizational and problem-solving skills.

The AGM leads shifts, supports team development and customer service, helps with staffing and onboarding, and assists the General Manager in meeting the restaurant’s financial goals and managing operations. The position averages a 45-hour work week and requires flexible availability, including nights, weekends, and holidays.

Requirements

• Must be at least 18 years old.
• At least 2 years of restaurant experience with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card as required by local or state regulations.
• Reliable transportation.
• Must pass a clear criminal background check.
• Flexible availability for nights, weekends, and holidays.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Promote customer and employee health and safety and ensure adherence to OSHA regulations.
• Train and develop individuals interested in leadership roles, assist with development plans, and provide constructive feedback.
• Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
• Support the General Manager in achieving the restaurant’s financial goals.
• Provide 5-star customer service and prioritize customer satisfaction.
• Assist the General Manager in managing restaurant operations.
• Ensure the restaurant operates in accordance with brand standards when the General Manager is absent.
• Collaborate with the General Manager and team members to maintain a positive work environment.
• Build rapport with customers, vendors, and other stakeholders to support restaurant success.

Benefits

• DRG Cares Grant Program: financial assistance for employees facing life challenges.
• DRG Savings Marketplace: exclusive discounts for DRG employees.
• Employee Assistance Program, including counseling, legal support, and travel assistance.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay Program, with an option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED