Assistant General Manager

Charley's Steak House • Orlando, FL

13d • $65,000 - $75,000

About The Position

Talk of the Town Restaurant Group is seeking an experienced manager to lead a fine dining restaurant. The manager will oversee restaurant operations and service, lead and develop staff, deliver exceptional guest experiences, collaborate with the culinary team, and manage financial performance and the wine and beverage program. The role also includes maintaining health and safety standards, organizing special events and promotions, and building relationships with local vendors and industry professionals. The restaurant serves dinner only and opens at 5 p.m.

Requirements

• Proven experience as a Restaurant Manager in an upscale fine dining establishment.
• Exceptional leadership, communication, and interpersonal skills.
• In-depth knowledge of fine dining etiquette, culinary arts, and wine appreciation.
• Strong financial acumen, including budgeting, cost control, and revenue management.
• Ability to remain composed and make effective decisions in high-pressure situations.
• Attention to detail and commitment to a polished, elegant environment.
• Proficiency with reservation management and guest service software.
• Knowledge of health, safety, and sanitation regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

• Bachelor’s degree in Hospitality Management, Culinary Arts, or a related field is preferred but not required.

Responsibilities

• Oversee restaurant operations, including staffing, reservations, guest services, and service execution.
• Lead, coach, and mentor servers, hosts, sommeliers, and support staff; foster teamwork and professional growth.
• Interact with guests, exceed expectations, and respond promptly and graciously to feedback and concerns.
• Work with the culinary team to ensure dishes meet standards for creativity, flavor, presentation, and consistency.
• Manage budgeting, cost control, revenue optimization, and inventory to support profitability without compromising quality or guest satisfaction.
• Oversee the wine and beverage program in collaboration with the sommelier.
• Enforce health, safety, and sanitation regulations and maintain a clean, organized restaurant.
• Plan and execute special events, wine pairings, and promotional initiatives.
• Coordinate ongoing training to improve staff skills, product knowledge, and service.
• Build relationships with local vendors, suppliers, and industry professionals to source ingredients, follow industry trends, and enhance the restaurant’s reputation.

Benefits

• Five paid holidays are listed: Christmas Day, Thanksgiving Day, 4th of July, Memorial Day, Labor Day, and Super Bowl.
• Health benefits.
• Paid vacation.
• Competitive salaries.
• Commitment to giving back to the local community through the company Foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed