Assistant General Manager

Wawa•Port St. Lucie, FL

About The Position

As an Assistant General Manager (AGM), you are a hands-on leader who plays a key role in daily operations, team development, and driving results. You help oversee business performance and profitability while leading the hiring, training, and growth of Customer Service Associates, contributing to the store’s success. The role focuses on delivering a smooth and friendly Wawa experience, developing and motivating the team, coordinating schedules and daily tasks, monitoring store performance, managing shrink, and identifying opportunities to improve results. The hourly pay range is $25.30–$34.10, commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.

Requirements

High school diploma or GED equivalent.
Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control.
Ability to implement change and drive results through effective execution.
Excellent communication, relationship-building, and interpersonal skills.

Nice To Haves

Proven leadership experience, ideally in food service or retail environments.

Responsibilities

Ensure customers leave satisfied by gathering feedback, solving problems, and maintaining a smooth and friendly Wawa experience.
Deliver quality, engaging training to Customer Service Associates so they can meet Wawa’s safety, quality, and operational standards.
Support hiring, onboarding, coaching, recognizing, and motivating team members.
Coordinate schedules and daily tasks to keep operations running efficiently.
Monitor store performance by reviewing reports, managing shrink, and identifying opportunities for improvement.
Monitor trends and collaborate proactively with peers to develop action plans that drive optimal results.
Oversee business performance and profitability.