Assistant General Manager

Peachtree Group Hospitality Management•Beaverton, OR

2d•$65,000 - $70,000

About The Position

The Assistant General Manager assists the General Manager with the overall operation of the hotel and leads daily operations across Front Office, Housekeeping, Food & Beverage, and other operating departments. The role promotes exceptional guest satisfaction, maintains Marriott Brand Standards, supports successful quality assurance inspections, conducts operational briefings, and serves as Manager-on-Duty as scheduled. The position fosters a guest-first culture, responds to guest feedback and online reviews, empowers associates to resolve service issues, and promotes the Aloft lifestyle experience. It supports hotel financial performance by monitoring labor, payroll, scheduling, productivity, expenses, reports, forecasts, budgets, and departmental performance, and partners with Sales and Revenue Management to support occupancy and ADR. The Assistant General Manager recruits, trains, coaches, evaluates, and develops associates; supports engagement and recognition; and promotes a culture of respect, diversity, and inclusion. The role also supports sales initiatives, group arrivals, and events, while ensuring compliance with company policies, local regulations, OSHA standards, and health requirements. It helps maintain a safe environment and supports emergency response and risk management.

Requirements

Minimum 3 years of hotel management experience.
Strong knowledge of hotel operations, including Front Office, Housekeeping, and Food & Beverage.
Excellent leadership, communication, and organizational skills.
Proven ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office.
Ability to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

Marriott brand experience.
Experience with MGS, GXP, LightSpeed PMS, SPOG, or similar hotel management systems.
Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Food & Beverage operational experience.
Revenue management and budgeting experience.

Responsibilities

Assist the General Manager with the overall operation of the hotel.
Lead daily operations across Front Office, Housekeeping, Food & Beverage, and other operating departments.
Proactively resolve service concerns and promote exceptional guest satisfaction.
Maintain Marriott Brand Standards and support successful quality assurance inspections.
Conduct daily stand-up meetings and operational briefings.
Serve as Manager-on-Duty as scheduled.
Foster a guest-first culture throughout the hotel.
Respond professionally and promptly to guest feedback and online reviews.
Empower associates to resolve service opportunities quickly and effectively.
Promote the Aloft lifestyle experience through energetic and engaging service.
Assist in achieving revenue, profit, and GOP targets.
Monitor labor costs, payroll, scheduling, and productivity.
Control expenses while maintaining service standards.
Review daily financial reports, STR reports, forecasts, and departmental performance.
Support budgeting and forecasting initiatives.
Recruit, train, coach, and develop associates.
Conduct performance evaluations and ongoing coaching.
Promote Marriott's culture of respect, diversity, and inclusion.
Ensure compliance with company policies and employment practices.
Foster employee engagement and recognition programs.
Partner with Sales and Revenue Management to maximize occupancy and ADR.
Support local sales initiatives and community engagement.
Assist with group arrivals and special events.
Ensure compliance with Marriott policies, local regulations, OSHA standards, and health requirements.
Maintain a safe and secure environment for guests and associates.
Support emergency response procedures and risk management initiatives.