Assistant General Manager
About The Position
Lodgco Hospitality is seeking an enthusiastic and driven Assistant General Manager for the Home2 Suites Nokomis Casey Key. The role partners closely with the General Manager to drive results, support daily hotel operations, develop team members, and create memorable guest experiences. It offers a leadership opportunity across hotel performance, team culture, and guest satisfaction, with potential for future advancement within the organization. The Assistant General Manager serves as Manager on Duty and oversees hotel operations when the General Manager is absent. The role supports departments including Front Desk, Housekeeping, Maintenance, and Guest Services; helps maintain brand standards and operational excellence; and responds to guest concerns. Additional areas of responsibility include team hiring and development, revenue and business performance, financial processes, purchasing and inventory, and administrative, HR, and compliance-related work. Duties and responsibilities may change at any time, with or without notice. The position has variable hours based on hotel needs and may supervise all employees or assigned departments.
Requirements
- Passion for hospitality and delivering exceptional guest experiences.
- Strong leadership, communication, and relationship-building skills.
- Ability to motivate teams and build a positive workplace culture.
- Excellent organizational, problem-solving, and time-management abilities.
- Professionalism, accountability, and attention to detail.
- Comfort working in a fast-paced environment and adapting to changing priorities.
- Two to three years of hotel experience, preferably in a supervisory or leadership role.
- Valid driver’s license and acceptable driving record.
- Successful completion of background screening and reference checks.
- Satisfactory criminal background screening and professional references.
- Ability to verbally communicate and listen; stand for long periods; walk, kneel, stoop, and bend; and lift up to 50 pounds.
Nice To Haves
- Experience with hotel property management and brand operating systems.
- Hospitality degree.
Responsibilities
- Serve as Manager on Duty and oversee hotel operations in the General Manager’s absence.
- Lead by example to foster a positive, service-focused culture.
- Support daily operations across Front Desk, Housekeeping, Maintenance, and Guest Services.
- Ensure brand standards, guest satisfaction, and operational excellence.
- Respond to guest concerns and resolve challenges professionally and effectively.
- Assist with hiring, onboarding, training, coaching, and employee development.
- Promote accountability and a positive, engaging team environment focused on service, teamwork, and continuous improvement.
- Support performance management and employee recognition initiatives.
- Participate in revenue management discussions and strategic decision-making.
- Monitor hotel performance metrics and support efforts to achieve revenue goals.
- Assist in driving group, meeting, and extended-stay business opportunities.
- Review reports, identify trends, and help implement solutions to improve profitability.
- Support credit, accounts receivable, and audit processes.
- Review discrepancy reports and maintain operational controls.
- Manage purchasing and inventory of hotel supplies and operating materials.
- Assist with administrative, HR, and compliance-related responsibilities.
- May manage all employees or assigned individual departments.
Benefits
- Career development and advancement opportunities.
- Performance-based incentive opportunities.
- Paid time off.
- Team member discounts.
- Health insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
