Assistant General Manager

Panera Bread • Lake City, FL

22d

About The Position

The Assistant General Manager leads a team and supports the General Manager in overseeing a Panera bakery-cafe’s operations. The role helps make operational decisions, solve problems, delight guests, grow the business, and take ownership of hiring, training, and team development. The Assistant General Manager works to achieve the cafe’s goals and standards while fostering a culture of warmth, belonging, growth, and trust.

Requirements

• Must be at least 18 years old.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• 1+ years of restaurant management experience.
• ServSafe certification, or the ability to achieve certification.

Responsibilities

• Support the General Manager by making key decisions and solving problems.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members and motivate, engage, inspire, and celebrate the team.
• Assist with managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
• Work with the team to ensure guests are delighted by food quality, service, and the team.
• Build engaging relationships that encourage long-term, loyal guests.
• Follow operational procedures and help execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing overall costs and inventory.
• Promote Panera’s culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses
• Free on-shift meals and unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, and life insurance
• Pet insurance
• 401(k) with match available
• Career advancement and leadership development opportunities
• Tuition discounts
• Perks and rewards for team members
• Team member assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed