Assistant General Manager

Galaxy Theatres • The Colony, TX

5d • $65,000 - $70,000

About The Position

The Assistant General Manager helps oversee all theatre operations, including guest experience, team development, business execution, and compliance. The role supports theatre leadership with vision, purpose, and accountability while upholding Galaxy Theatres’ standards. The Assistant General Manager helps create a welcoming environment, build and train a customer-focused team, manage operational and fiscal responsibilities, execute company initiatives, and maintain safety and legal compliance.

Requirements

• Prior leadership experience at the assistant manager level or above.
• Strong interpersonal, communication, and conflict resolution skills.
• Hands-on leadership style and commitment to service and results.
• Valid driver’s license.
• Ability to lift up to 50 lbs and be on your feet for extended periods.
• Willingness to work flexible hours, including nights, weekends, and holidays.
• Availability to work 50–60 hours per week as needed for effective operation.

Nice To Haves

• Leadership experience in hospitality or retail.

Responsibilities

• Create a welcoming, high-energy environment where guest satisfaction is a top priority.
• Proactively address and resolve guest concerns professionally and positively.
• Hire and lead a customer-focused team dedicated to outstanding service.
• Empower and train team members to meet and exceed guest expectations.
• Ensure the theatre is clean, safe, and maintained to company standards.
• Balance labor planning with service excellence and budget goals.
• Foster a respectful, motivating, and collaborative work culture.
• Use company training programs to support onboarding and ongoing staff development.
• Provide regular coaching, feedback, and performance evaluations.
• Develop and train shift leaders and high-potential team members.
• Hold team members accountable and recognize and reward strong performance.
• Support and execute the theatre’s business plan in alignment with company goals.
• Manage fiscal responsibilities, including labor budgets, inventory, and marketing initiatives.
• Maximize profitability through planning, cost control, and revenue-driving strategies.
• Deliver company initiatives accurately and efficiently with minimal oversight.
• Identify local opportunities to increase brand visibility and sales.
• Ensure employment practices comply with federal, state, and local labor laws.
• Promote safety for guests and employees.
• Uphold food safety, sanitation, and security standards.
• Maintain compliance with company policies and legal requirements.

Benefits

• 401(k) with discretionary employer match for qualifying team members.
• Health, dental, vision, and life insurance for eligible full-time team members, following a 60-day waiting period, with employer contributions of up to $395 per month.
• PTO accrual of 40 hours in the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed