Assistant General Manager #41005

Devon Self Storage • West Bend, WI

1d • Onsite

About The Position

Devon Self Storage is hiring a full-time, in-store Assistant General Manager at its West Bend, Wisconsin store. The role combines customer service, sales, store operations, and property upkeep. The Assistant General Manager helps customers choose storage solutions, completes rentals and sales, processes payments, and supports a positive customer experience. They also help maintain store inventory and assist the General Manager with online auctions. The position includes opening and securing the store, conducting property walkthroughs and safety inspections, and performing light maintenance and landscaping. The job offers a flexible schedule outside traditional retail hours, with availability Monday through Saturday.

Requirements

• High school diploma or equivalent.
• Ability to lift 30 or more pounds.
• Strong customer service and communication skills.
• Ability to work independently when needed and follow through on assignments.
• Valid driver's license and insurance, with reliable transportation available for workday travel to vendors and/or other worksites.
• Ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software, including Word, Excel, and Outlook.
• Ability to work regularly indoors and outdoors, with exposure to adverse weather and environmental conditions, noise extremes, chemicals, debris, and traffic hazards.

Responsibilities

• Open, close, and secure the store each business day.
• Meet and exceed sales goals through rentals, protection plans, and merchandise.
• Order, receive, stock, price, and display products in a timely and efficient manner.
• Assist the General Manager with the online auction process.
• Build and maintain customer relationships by helping customers find appropriate storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposit drops.
• Conduct daily property walkthroughs, safety inspections, and lock checks.
• Clean units and open and close storage doors.
• Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and landscaping.

Benefits

• Competitive hourly pay.
• Uncapped monthly performance-based bonus.
• Growth opportunities.
• Flexible schedule.
• Work-life balance and a schedule without late nights or very early mornings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED