Assistant General Manager #41005
About The Position
Devon Self Storage is hiring a full-time Assistant General Manager for its West Bend, Wisconsin store. The role focuses on customer service, sales, daily store operations, and property upkeep. The Assistant General Manager helps customers select storage solutions, completes rentals and payments, supports sales goals, and assists the General Manager with online auctions. The position also includes opening and securing the store, managing merchandise, maintaining the property, and completing safety checks and light maintenance. The schedule is available Monday through Saturday and is flexible, with hours outside traditional retail hours and no late nights or very early mornings. The role offers an hourly pay range of $16.27–$19.52 and eligibility for a monthly performance-based bonus. Devon Self Storage is part of The Inland Real Estate Group of Companies, Inc., and has more than 200 locations across 32 states.
Requirements
- High school diploma or equivalent.
- Ability to lift more than 30 pounds.
- Strong customer service and communication skills.
- Ability to work independently when needed and follow through on assignments.
- Valid driver’s license and insurance, with access to reliable transportation for workday travel to vendors or other worksites.
- Ability to manage multiple tasks simultaneously.
- Basic to moderate knowledge of Microsoft Office, including Word, Excel, and Outlook.
- Ability to work regularly indoors and outdoors with exposure to adverse weather and environmental conditions, noise extremes, chemicals, debris, and traffic hazards.
Responsibilities
- Open, close, and secure the store each business day.
- Meet and exceed sales goals through rentals, protection plans, and merchandise.
- Ensure products are ordered, received, stocked, priced, and displayed efficiently and on time.
- Assist the General Manager with the online auction process.
- Build and maintain customer relationships by helping customers find appropriate storage solutions.
- Deliver a personalized, high-touch customer experience.
- Process payments, balance receipts, and complete bank deposit drops.
- Conduct daily property walkthroughs, including safety inspections and lock checks.
- Clean storage units and open and close storage doors.
- Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and landscaping.
Benefits
- Competitive hourly pay and eligibility for a monthly performance-based bonus.
- Growth opportunities and potential for internal promotion.
- Work-life balance and a schedule without late nights or very early mornings.
- Medical, dental, and vision insurance (PPO) for eligible full-time employees.
- 401(k) plan with company match.
- Vacation time, nine paid holidays, and three floating holidays per year.
- Sick time.
- Tuition reimbursement opportunity.
- Company-paid life insurance equal to annual base salary.
- Company-paid short-term and long-term disability.
- Paid parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
