Assistant General Manager

Crunch Fitness - CR Holdings•Cape Coral, FL

About The Position

The Assistant General Manager supports the General Manager in leading overall club performance, with a strong focus on sales, member experience, and team development. The role offers leadership experience and development for those pursuing a future General Manager position. The Assistant General Manager contributes to membership and personal training sales, team performance, daily operations, and the club’s high-energy, team-oriented culture.

Requirements

  • Experience in a sales or leadership role, preferably in fitness or a fast-paced service industry.
  • Strong sales drive and ability to achieve individual and team targets.
  • Leadership ability and willingness to lead by example on the floor in a team setting.
  • Exceptional communication, organization, and problem-solving skills.
  • High level of professionalism, integrity, and reliability.
  • Passion for health, fitness, and personal development.

Nice To Haves

  • Fitness industry experience.
  • Experience in a fast-paced service industry.

Responsibilities

  • Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniques.
  • Help train, motivate, and manage front desk and sales teams to deliver high performance.
  • Support smooth day-to-day club operations, including cleanliness, equipment upkeep, and staff coverage.
  • Lead by example in providing exceptional member service and handle member inquiries or escalations with urgency.
  • Monitor performance metrics and contribute to improvement strategies aligned with club goals.
  • Foster a high-energy, team-oriented environment that reflects Crunch’s “No Judgments” philosophy.
  • Participate in leadership development to prepare for a future General Manager role.

Benefits

  • Competitive salary
  • Performance bonus opportunities
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • PTO
  • Free Crunch membership
  • Discounted personal training
  • Career advancement opportunities
  • Hands-on leadership development from experienced General Managers and Regional Vice Presidents
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