Assistant General Manager, Bull & Bear - Waldorf Astoria Orlando

Hilton • Orlando, FL

3d

About The Position

The Assistant General Manager at Bull & Bear, Waldorf Astoria Orlando, manages daily operations for a hotel dining outlet and helps deliver memorable guest experiences. The role oversees service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and compliance with outlet policies and procedures. It also focuses on developing and engaging a high-performing team, increasing food and beverage sales, and maintaining health, safety, sanitation, and alcohol-awareness standards.

Requirements

• Demonstrate Hilton's core values: hospitality, integrity, leadership, teamwork, ownership, and urgency and discipline.

Responsibilities

• Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcement of policies and procedures.
• Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to improve the dining experience.
• Supervise, coach, and mentor team members; conduct performance evaluations; provide professional development opportunities; and recognize achievements.
• Implement marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
• Lead hiring efforts, conduct interviews, and train new team members.
• Maintain compliance with health, safety, sanitation, and alcohol-awareness regulations.

Benefits

• Access to 110 nights of discounted hotel travel through the Go Hilton program, with room rates as low as $40 per night.
• Employee stock purchase program allowing eligible employees to invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health plans, including medical, dental, and vision coverage options.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed