Assistant General Manager

Panera Bread•Lake Worth, TX
•Onsite

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role includes taking ownership of hiring, training, and team development, helping the bakery-cafe meet its operational and quality standards, and supporting a culture of warmth, belonging, growth, and trust.

Requirements

  • Minimum age of 18.
  • ServSafe certification or ability to achieve it.
  • Proven ability to drive positive results through strong business acumen.
  • Ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
  • Flexible availability, including nights and weekends.
  • Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
  • Ability to stand and walk for up to six hours.
  • Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
  • Any job offer is conditional upon the results of a background check.

Nice To Haves

  • At least one year of restaurant management experience is preferred.

Responsibilities

  • Support the General Manager with key decisions and problem solving.
  • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
  • Support hiring, onboarding, and training of new team members, and motivate, engage, inspire, and celebrate the team.
  • Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest service expectations.
  • Partner with the General Manager to develop managers and subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
  • Work with the team to deliver quality food and service and delight guests.
  • Build relationships that encourage long-term guest loyalty.
  • Follow operational procedures and execute company strategies and initiatives.
  • Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
  • Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
  • Assist the General Manager with managing bakery-cafe costs and inventory.
  • Promote a culture of warmth, belonging, growth, and trust.

Benefits

  • Competitive pay and eligibility for quarterly bonuses.
  • Free on-shift meals and unlimited fountain beverages.
  • Paid vacation, sick time, and holidays.
  • Medical, dental, vision, life, and pet insurance.
  • 401(k) with company match available.
  • Career advancement and leadership development opportunities.
  • Tuition discounts.
  • Perks and rewards for team members.
  • Team member assistance program.
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