Assistant General Manager

True Food Kitchen•Palo Alto, CA

20d•$80,000 - $90,000

About The Position

The Assistant General Manager oversees high-volume restaurant service and front-of-house operations. The role ensures food quality, service, guest engagement, and presentation meet TFK standards. It also manages FOH employees and schedules, supports employee development, oversees the beverage program, and works with the back-of-house team on safety inspections and facility standards.

Requirements

At least 3 years of experience as a manager contributing to the success of a full-service, high-volume restaurant.
Advanced knowledge and understanding of the financial aspects of business operations.
Passion for creating memorable dining experiences and exceeding guest expectations.
Resilience in stressful situations and ability to handle last-minute requests.
Caring, self-motivated, and able to lead, coach, and drive excellence.

Responsibilities

Run high-volume service periods from the floor or expo, ensuring food quality, service, table touches, and presentation meet TFK standards.
Perform line checks and facility walks, and participate in EcoSure and health inspections with the back-of-house team to ensure a safe production environment.
Manage FOH employees in accordance with TFK policies and applicable laws, including interviewing, hiring, onboarding, training, development, work assignments, performance appraisals, rewards, and discipline.
Manage FOH employee schedules and report payroll hours in compliance with company standards and state laws.
Manage the beverage program, including inventory, ordering, cost, and training, while following TFK guidelines and purchasing agreements and controlling cost of goods.
Facilitate formal and informal development opportunities for managers and key hourly team members.