Assistant General Manager, Westchester

Equinox•Mamaroneck, NY
•$70,000 - $75,000

About The Position

The Assistant General Manager helps ensure smooth and efficient operations across all departments so the Equinox club can provide the highest level of customer service. The role trains and supervises the Front Desk, Housekeeping, and Manager on Duty (M.O.D.) managers, and assists the General Manager with delegated projects and responsibilities. Duties include managing inventory control, payroll budget, daily bank deposits, shift coverage, and general club maintenance, as well as educating staff on company policies and procedures. Other duties may be assigned as necessary to ensure proper department operations.

Requirements

  • Proven leadership ability in an educational, fitness, or professional setting.
  • 3–6 years of management experience in a customer service business.
  • Enthusiasm, passion, and knowledge regarding the fitness industry.
  • Excellent verbal and written communication skills.
  • Proven ability to drive revenue.
  • Excellent time management and follow-up skills.
  • Financial management experience.
  • Bachelor's degree required.
  • Must have a legal right to work in the United States.

Responsibilities

  • Help ensure smooth and efficient operational procedures across all departments.
  • Train and supervise the Front Desk, Housekeeping, and M.O.D. managers.
  • Help the General Manager facilitate delegated projects and responsibilities.
  • Manage inventory control, payroll budget, daily bank deposits, shift coverage, and general club maintenance.
  • Educate staff on proper company policies and procedures.
  • Hire, direct, and train staff.

Benefits

  • Complimentary club membership.
  • Perks and incentives on products and services, including Personal Training, Pilates, Spa, and Shop.
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