Assistant General Manager

Panera Bread•Evansville, IN

2d•Onsite

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role takes ownership of hiring, training, and team development while supporting operational decisions and the bakery-cafe’s goals, standards, and guest-service expectations. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check.

Requirements

Must be at least 18 years old.
ServSafe certification, or the ability to obtain it.
Proven ability to drive positive results through strong business acumen.
Proven availability to run effective shifts and direct, motivate, coach, and develop others in a fast-paced environment.
Flexible availability, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
Successful background check is a condition of any job offer.

Nice To Haves

At least 1 year of restaurant management experience is preferred.

Responsibilities

Support the General Manager with key decisions and problem solving.
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
Support hiring, onboarding, and training; motivate, engage, inspire, and celebrate team members.
Help manage team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
Work with the team to provide guests with high-quality food and service.
Build relationships that encourage long-term guest loyalty.
Follow operational procedures and execute company strategies and initiatives.
Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
Maintain a healthy and safe workplace that meets health, food safety, and company culture standards.
Assist the General Manager with managing overall costs and inventory.
Promote a culture of warmth, belonging, growth, and trust.
Direct, motivate, coach, and develop others while running effective shifts.
Represent Panera’s Guiding Values and Behaviors through teamwork, initiative, learning, celebrating success, and recognizing the best in others.