Assistant General Manager

Panera Bread • Ballwin, MO

5d • Onsite

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role includes taking ownership of hiring, training, and team development, while helping create a culture of warmth, belonging, growth, and trust. The Assistant General Manager supports company strategies and initiatives, maintains operational and quality standards, and helps ensure a healthy and safe workplace.

Requirements

• At least 18 years of age.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Availability for flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
• Any job offer is conditional upon the results of a background check.

Nice To Haves

• 1 or more years of restaurant management experience preferred.
• ServSafe certification, or ability to achieve certification.

Responsibilities

• Support the General Manager by making key decisions and solving problems.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
• Work with the team to ensure guests are delighted by food quality, service, and the team.
• Build relationships that encourage long-term, loyal guests.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing overall bakery-cafe costs and inventory.
• Promote a culture of warmth, belonging, growth, and trust.
• Serve as an ambassador of Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed