Assistant General Manager - Scarpetta- The Cosmopolitan

MGM Resorts International

4d • Onsite

About The Position

The Assistant General Manager at Scarpetta inside The Cosmopolitan is a key leader responsible for delivering exceptional dining experiences and driving operational excellence. Working closely with the General Manager, this role leads management and service teams and helps ensure that every part of the guest experience meets MGM Resorts’ standards. The Assistant General Manager shares responsibility for operational and financial objectives, team development and coaching, scheduling and performance oversight, and execution of Food & Beverage initiatives. The role promotes service excellence, maintains venue standards, and fosters accountability, teamwork, and guest satisfaction in accordance with company policies and brand expectations.

Requirements

• Must be at least 21 years of age.
• High school diploma or GED required.
• At least 2 years of prior relevant experience required.
• Demonstrated ability to engage with guests on the restaurant floor and ensure exceptional service execution.
• Ability to build and foster a positive, collaborative culture between Front of House and Culinary teams.
• Knowledge of food, wine, and cocktails.
• Effective leadership, sound decision-making, and ability to resolve challenges in a fast-paced environment.

Nice To Haves

• 2–5 years of fine dining experience preferred.

Responsibilities

• Lead and manage daily restaurant operations, including fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and marketing strategy execution to support short-term profitability.
• Execute the restaurant business plan and assist the General Manager in developing and carrying out tactics to achieve goals and targets.
• Assist the General Manager with restaurant Human Resources responsibilities, including fostering teamwork, providing performance feedback and recognition, supporting hiring, training and succession planning, and ensuring compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
• Interact frequently with guests to assess satisfaction, address complaints, and take appropriate action; manage guest feedback channels using approved company practices.
• Work with the culinary team to ensure a seamless service experience between the kitchen and dining room.
• Execute restaurant policies, operating procedures, training programs, directives, menus, rules, and regulations for staff.
• Lead the restaurant’s execution of Food & Beverage and company-wide initiatives and programs.
• Maintain high standards of health, sanitation, and cleanliness throughout beverage areas.
• Ensure restaurant staff complete all company compliance training.
• Maintain excellent knowledge of the venue’s food and beverage products, menu items, and equipment used to perform the job.

Benefits

• Wellness incentive programs supporting physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development programs and networking opportunities.
• Community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED