Hostperson - The Henry - The Cosmopolitan

MGM Resorts International

4d • Onsite

About The Position

At The Henry inside The Cosmopolitan, the Hostperson plays a key role in delivering an outstanding guest experience. Responsible for warmly welcoming guests and managing the flow of service, the Hostperson ensures the outlet remains clean, organized, and properly stocked at all times. This position works collaboratively with Food Servers, Bus Persons, and Food Service Runners to support guest needs, communicate table information, and maintain efficient restaurant operations.

Requirements

• Must be 18 years of age or older
• Work Varied shifts, to include weekends and holidays required

Nice To Haves

• Previous experience with Open Table or SevenRooms system preferred

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed