General Manager | The Cosmopolitan

Columbia Hospitality•Seattle, WA

6d•$115,000 - $125,000•Onsite

About The Position

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members. The Cosmopolitan offers 250 luxurious condominiums. Standing at 34 stories, many of the condos feature breathtaking views of Seattle's metropolis and Lake Union. This residence offers units varying from studio to two-bedroom layouts ranging from 430-1900 square feet. The Cosmopolitan's full-service concierge team is available to residents 24-hours a day to assist with a multitude of services, such as town car and taxi services, reservations, and referring pet car services.

Requirements

At least 5 years progressive experience in a General Manager role at a property of similar size and level of service
Working knowledge of all applicable laws, codes and regulations
Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building

Responsibilities

Provides overall direction, coordination and leadership for all departments in the property
Primary support for all group sales outreach, negotiations, planning and service
Direct liaison to all community organizations, city officials, industry associations and public relations entities
Ensures all applicable standards, policies and procedures are fully implemented in all departments
Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
Creates and monitors annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth)
Works with department leaders to meet or exceed established budgetary guidelines for the hotel. Establishes sound pricing policies for guest services. Reviews and approves operating expenses. Develops and implements strategies to enhance profitability and revenue generation
Directs the accurate and on-time preparation, production and distribution of all required reports
Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
Analyzes guest feedback and discusses findings with department leaders. Institutes changes and upgrades in service as necessary
Promotes the property by building and maintaining an active and visible position in the local community and with industry partners
Selects, supervises, trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures
Conducts training on job standards and areas of responsibility as needed

Benefits

Salary Range: $115,000–$125,000 DOE
Cellphone Allowance
Incentive Eligible
Commuter/Parking Allowance
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)