Valet Stacker - The Cosmopolitan

MGM Resorts International

3d • Onsite

About The Position

Join the Valet team at The Cosmopolitan of Las Vegas as a Stacker and help create a welcoming experience from the moment guests arrive. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!

Requirements

• Must be 18 years of age or older
• High School Diploma, GED or equivalent
• Six (6) months of prior relevant experience in a customer service position
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

Nice To Haves

• Prior experience with valet preferred

Responsibilities

• Provide exceptional, courteous, and friendly service to guests and employees
• Assist guests promptly and courteously with valet check-in and contact the appropriate supervisor regarding guest-related complaints
• Park vehicles in designated areas using standard stacking procedures to maximize parking speed, efficiency, and capacity
• Assist Valet Attendants with efficiently parking and retrieving vehicles
• Maintain knowledge of property facilities and special events to assist guests and fellow employees when possible
• Maintain a clean DMV record and provide a current Nevada Motor Vehicle Report to the department leader and Risk Management every six months, and notify the department leader of any changes to Nevada Driver’s License status
• Maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures

Benefits

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Cosmopolitan employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED