Assistant General Manager - 2809

Jiffy Lube•Aloha, OR

About The Position

The Assistant General Manager (AGM) assists the General Manager with day-to-day store operations to ensure the success of the people, processes, and results of the store. The AGM participates in daily store functions, supervises and trains staff, performs in-store jobs as needed, and implements operations to generate additional sales and achieve established KPIs. This is a hands-on role for an experienced retail service manager who can deliver strong customer service, exceed sales expectations, and motivate and mentor employees in a fast-paced environment.

Requirements

Valid driver's license.
At least 1 year of retail management experience.
Ability to perform the responsibilities of the job.
Basic mathematical ability, including addition, subtraction, and percentages.
Ability to communicate in English, orally or in writing.
Ability to use the internet and computers efficiently and complete documents on tracking forms.
Ability to stand for an extended period.
Ability to occasionally lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfort working in an enclosed and/or semi-outdoor environment.
Authorized to work in the United States without sponsorship.

Nice To Haves

Excellent customer service and communication skills.
Attention to detail, dependability, and a professional demeanor.
Leadership ability and interest in the professional development of team members.
Dedication to following safety policies and procedures.
Willingness to undergo on-the-job training and a growth mindset.
Ability to work in a fast-paced environment while multitasking.

Responsibilities

Open and/or close the store, ensure store maintenance through staff and vendors, and manage cash and credit card activities.
Order inventory, receive it, and record all inventory activity in the store POS.
Participate in hiring and onboarding staff, provide on-the-job training, promote timely completion of training modules, manage staff schedules, and report corrective actions.
Follow J Team Service Standards while supervising the lube center and performing lube services with technicians.
Address customer needs and concerns to ensure a positive guest experience.
Enforce company policies and procedures, including Environmental, Health & Safety compliance.
Manage all store operations when the General Manager is absent.
Participate in daily store functions and perform in-store jobs as needed.

Benefits

Competitive starting salary with hourly pay and monthly bonus potential up to $750 based on meeting KPIs.
Career paths with growth opportunities.
Bonus structure for training staff.
Safety-focused work environment.
Legal and financial advising, travel assistance, employee discounts on parts and services, and access to a members-only discount center.
Employer/employee-funded medical plans, prescription drug coverage, and telemedicine.
Company-funded basic life and accidental death and dismemberment coverage.
Paid time off.
Bonus structure for JLU module completions within set timeframes.
Performance-based monthly bonus.
Optional dental and vision plans.
Optional life and accidental death and dismemberment, accident, short-term and long-term disability, critical illness, cancer, and hospital indemnity coverage.
Flexible Spending Account and/or Dependent Care Flexible Spending Account.
Employee Assistance Program, will preparation, and travel assistance.