Assistant General Manager

Bozzuto • Boca Raton, FL

3d • $66,000 - $67,000

About The Position

The Assistant General Manager is a second-in-command role responsible for helping lead community operations and deliver an exceptional experience to residents and prospective residents. The position combines hands-on work with team leadership, with a focus on apartment living, community engagement, financial objectives, occupancy, resident retention, and maintaining the community’s appearance and brand standards. The Assistant General Manager steps in to lead when the General Manager is not present and coaches and mentors team members as needed.

The role requires working two weekends per month, with two days off during the week. The position is eligible for additional bonus opportunities.

Requirements

• A four-year college degree or equivalent relevant experience.
• At least 2 years of experience in property management, hospitality, or retail.
• Exposure to rent collection processes, budgets, and accounts receivable.
• Proficiency using social media platforms such as Facebook and Instagram, and a passion for creating and delivering engaging, distinctive content.
• Outstanding written and verbal communication skills.
• A sharp professional appearance.
• Competence with industry software, apps, and computer programs.
• Sales aptitude.

Nice To Haves

• Familiarity with YARDI software is preferred.

Responsibilities

• Lead by example and uphold behaviors consistent with Bozzuto’s core values and culture.
• Contribute to financial objectives by collecting resident rent, posting rental receipts, and managing delinquency.
• Conduct informative, personalized community tours that result in new leases and help achieve occupancy goals.
• Promote resident retention and brand loyalty by ensuring positive resident interactions.
• Maintain the community’s interior and exterior to impeccable standards and ensure the team presents a crisp, professional appearance.
• Coach and mentor team members respectfully when the Property Manager/General Manager is not present.
• Work two weekends per month, with two days off during the week.
• Create a motivating environment that encourages the team to perform at its best.
• Take responsibility for leading when the General Manager is not present.
• Engage people in meaningful conversations and help residents feel at home.
• Resolve customer issues with care and enthusiasm.
• Cover for team members when needed.
• Seek opportunities to get to know and understand residents.

Benefits

• Competitive compensation.
• Medical, dental, and vision coverage, including access to doctors at an affordable price.
• 20 days of paid time off plus holidays.
• 401(k) program with a company match.
• Tuition reimbursement.
• Programs supporting career development and growth.
• Employee resource groups that provide opportunities to connect over shared experiences, backgrounds, and cultures.
• Additional bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level